Frequently Asked Questions
Will the sunshade fit my stroller?
All of our sunshades are fully adjustable to FIT ALL CANOPIED STROLLER MODELS, including car seat* stroller combinations and manufacturers such as Maclaren, Zippy, Peg Perego, Bugaboo, Silver Cross, Baby Jogger, InStep, Bob, Graco, Eddie Bauer and ANY other stroller with a canopy.
*The sunshade for the car seat alone does not require a canopy.
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What are the measurements of the sunshades and rain/wind/snow covers?
We get many questions about whether our sunshades and rain/wind/snow covers fit certain types of strollers, joggers and car seats. We intentionally do not provide measurements because they would not be useful. Our products are adjustable to fit virtually all canopied strollers, joggers and car seats. In other words, our single sunshade (canopy style) will fit all canopied strollers. Our tandem rain cover will fit all tandem strollers. It has an adjustable center piece that folds over itself for smaller tandem strollers and unfolds to expand for larger tandem strollers. Please trust us....it is a VERY rare occasion that our product does not fit your make/model stroller and we will take it back in those very rare instances.
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What are your payment, shipping and return policies?
Payments
We accept checks, money orders, and most major credit cards (we currently accept Visa, MasterCard, American Express and Discover/Novus)
Shipping
Orders will not be charged until items are shipped. Orders ship within approximately three days for delivery within the United States. More shipping information can be found here.
Return Policy
You may return items that are unused with their original packaging within fourteen(14) days following your receipt of purchased items from our website at www.protect-a-bubUSA.com. You will receive a full refund for the cost of the item (shipping costs will not be refunded). We will process your return promptly and will remit your refund in the same form of payment originally used for purchase within thirty (30) business days of our receiving your return so long as it complies with the conditions set forth herein. All returns must be accompanied by an original receipt.
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Do the sunshades fit a stroller that has no canopy?
No. The sunshades are designed to significantly extend an existing stroller canopy. There must be some sort of canopy on your stroller or jogger to support the sunshade. We are in the process of designing a sunshade to fit strollers that do not have any canopy, but at this time, our products require a canopy.
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I have a tandem stroller and want the single sunshade. What do I do?
The Protect-a-Bub USA stroller sunshades fit twin side by side strollers. If you want the sunshades for your tandem stroller, you will need to purchase two single sunshades. One sunshade will cover the little one who rides in front and one shades your little rear passenger.
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Why aren't there instructions to attach my single or twin sunshade?
Each stroller is a little different. In addition, everyone's taste is different. Some people like to attach their shade so that it is a significant extension of the canopy. Other people would prefer to extend the canopy by 2 or 3 inches.
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What is the difference between the car seat shade and the stroller shade?
The car seat sunshade attaches to any car seat and does not require a canopy. It ties to the car creating a full shade for your little one. Our car seat sunshade has been crash tested for safety. The single sunshade has a wire so it will maintain its shape and coverage even on the windy days. The single sunshade can be used in the car with canopied car seats, but it has not been tested for this purpose.
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Do I need a canopy on my car seat to use the car seat shade?
No. The car seat sunshade attaches to any car seat and does not require a canopy. It ties to the car creating a full shade for your little one. Our car seat sunshade has been crash tested for safety. The single sunshade has a wire so it will maintain its shape and coverage even on the windy days. The single sunshade can be used in the car with canopied car seats, but it has not been tested for this purpose.
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I am confused, does your car seat sunshade require a canopy or not?
We have two shades the single sunshade that does require a canopy. This has a shaping mechanism that requires support from the canopy of a stroller, car seat-stroller combination, carriage or jogger. Our car seat sunshade does not require a canopy. There is no shaping mechanism in this sunshade which is why it can be used in the car without a canopy car seat.
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Should I use the single sunshade for the jogger or buy the jogger sunshade? Should I buy the Deluxe or the canopy style shade?
The jogger sunshade is a full coverage sunshade, attaching underneath the footplate of your jogger. The decision is yours - what type of shade do you prefer? The same goes for the deluxe sunshade; do you want a full coverage shade or the canopy style shade? While the Deluxe sunshade converts into a canopy style shade, if you plan to use the shade mostly in the canopy style, we recommend you buy the single sunshade.
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Shipping
| USA Orders |
| Standard |
UPS/DHL 2 Day |
UPS/DHL Overnight |
| Order Total: |
Rate: |
Order Total: |
Rate: |
Order Total: |
Rate: |
| Up to $25 |
$6.85 |
Up to $40 |
$21.85 |
Up to $40 |
$24.95 |
| $25.01 - $45 |
$8.85 |
$40.01 - $100 |
$24.85 |
$40.01 - $100 |
$29.95 |
| $45.01 - $60 |
$9.85 |
$100.01 - $150 |
$27.85 |
$100.01 - $150 |
$32.95 |
| $60.01 - $100 |
$13.85 |
$150.01 - $200 |
$29.85 |
$150.01 - $200 |
$36.95 |
| $100.01 - $150 |
$14.85 |
$200.01 - $300 |
$32.85 |
$200.01 - $300 |
$39.95 |
| $150.01 - $200 |
$16.85 |
|
|
|
|
| $200.01 - $300 |
$19.85 |
|
|
|
|
| $300.01 + |
$24.95 |
|
|
|
|
All International orders shipped via UPS OR DHL for tracking*
Due to the a large number of missing international orders, we regret that we are no longer able to send international orders via US Global Priority mail.
| Canada Orders |
| Order Total: |
Standard Rate |
| Up to $40 |
$18.85 |
| $40.01 - $100 |
$21.85 |
| $100.01 - $150 |
$23.85 |
| $150.01 - $200 |
$25.85 |
| $200.01 - $300 |
$30.85 |
| International Orders |
| Standard Rate |
| Order Total: |
Rate: |
| Up to $40 |
$24.95 |
| $40.01 - $100 |
$28.85 |
| $100.01 - $150 |
$33.85 |
| $150.01 - $200 |
$39.85 |
| $200.01 - $300 |
$44.85 |
Priority Delivery
Orders will not be charged until items are shipped. Orders that are in-stock will ship next business day and arrive within approximately 2 to 3 business days. * These delivery times are estimates as UPS ans USPS may experience service delays beyond our control.
*Deliveries to Alaska, Hawaii, PO boxes, and APO/FPO addresses may take longer.
Express Shipping
Orders placed by 12:00 pm ET (Monday through Friday) Express should arrive between 1 to 3 Business Days*. These delivery times are estimates as UPS and USPS may experience service delays beyond our control.
*Please note that Express to Alaska, Hawaii, Rural Routes and Remote Locations should arrive within 4 business days.
Please email sunsafety@protect-a-bubusa.com for Next Day Air Rates.
Sales Tax
A sales tax of 8 3/8% (0.08375) will be added to orders shipped to NYS residents.
Of course, feel free to e-mail or call with any additional questions.
Protect-a-Bub USA™, LLC
PO BOX 20482
New York, New York 10021
Telephone: 212-570-1670
Fax: 212-772-0432
Email: sunsafety@protect-a-bubusa.com
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